FAQ
Q1:Are You Manufactory Or Trade Company?
A: We are 100% Factory especially make packaging products for more
than 20 years.
Q2:Can We Brand With Our Logo?
A: Sure, we can print your logo on the paper box.
Q3:Do You Provide Proofs Of The box Prior To Purchase?
A: Sure, we an provide pre-production sample before purchase.
Q4:Do You Place Goods On Pallets?
A: Yes,we will place goods on pallets according to customer's
request.
Q5:Paper Product's Packaging Method.
A: The goods will be packed in the plastic film first,then packed
in the corrugated box.It will protect your goods to avoid dampness
and damage.
Q6:Could I Do Small Paper Box Size As Our Own Size?
A: Yes,it is customized order.
Q7:What Is Your Terms Of Delivery?
A: We accept EXW, FOB, CNF, DDU, DDP, etc.
Q8:How Long Can I Expect To Get The Samples?
A: After you pay the sample charge and confirm the final printing
files, the samples will be ready in 3-7days. The samples will be
sent to you via express and arrive in 3-5 days.
Q9:Can You Do The Design For Us?
A: Yes. We have a professional team having rich experience in paper
box design and manufacturing.Just tell us your idea, we will help
to carry out your idea into perfect box.
Q10:How Can I Place An Order?
A: You can contact us by e-mail to packaging@siweiprint.com. Please
provide the details of your requirements as clear as possible. So
we can send you the offer at the first time.For designing or
further discussion, it is better to contact us with
whats'App,Skype, or other instant ways, in case of any delays.
Q11:How Can I Get A Sample To Check Your Quality?
A: After price confirmation, you can require for samples to check
our quality,Free for a blank sample to check the design and paper
quality, as long as you afford the express freight.For printed
samples, we will check $30-$100 to cover the cost on
film&printing. The sample cost can be refunded back after
confirm the order.
Q12:What Kind Of Files Do You Accept For Printing?
A:AI,PDF,CDR,etc.
Q13:How To Transport The Goods? A: We offer different shipping to
you.
A. By courier, like DHL,UPS,Fedex,etc. It is door to
door,usually,5-7 days to arrive. B. By air to the air
port,usually,3-4 days to arrive. C. By sea to sea port,usually
15-30 days to arrive.
Q14:What About The Lead Time For Mass Production?
A: Honestly, it depends on the order quantity and the season you
place the order. Generally 7-15days for about 10000pcs.
